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Need a hand?

HELP & FAQ

A littleguidance

Everything guests, creatives and organisers need for their first event.

Guides / 01

Start here

Before your first event

Tipping as a guest

Scan the QR code at the venue, choose a creative and set an amount. Add a note if you like, then pay on Yoco's secure checkout.

How it works

Setting up an event

Create the event in the admin, add the lineup with set times and download the QR code. Print it for tables, the bar or the DJ booth.

Open the admin

Getting paid as a creative

You see every tip you receive. We email you the amount, the guest's name and their note the moment Yoco confirms it, then Kultips pays out what you're owed to your bank account.

About Kultips

Understanding tip status

Pending means the guest started checkout. Completed means Yoco confirmed the payment. Only completed tips count towards totals and payouts.

See the process

Ways to pay

Guests can pay with a bank card, Apple Pay or Google Pay. Tips are in rand and start from R5. Kultips never sees card details.

See ways to pay